mmk05 Privacy Policy

1.1 Account personal information

When registering an account at mmk05, players must provide the following information —

• Full name
• Date of birth (for 21+ verification)
• Email address
• Phone number
• Password for account login

1.2 Financial Information

When processing deposits and withdrawals, we record transfer details related to KBZPay, Wave Money, AYA Pay, and CB Pay only to the extent necessary to complete the transaction. We never store full card numbers or PIN numbers.

1.3 Technical Information

The following information is collected automatically when you use our service —

• IP address
• Browser and device type
• Date and time of access (Myanmar Standard Time)
• Click and activity logs within the service
• Data collected from cookies or session tracking technologies

1.4 Communication Information

When you contact customer support, the message content, screenshots, and related records you send may be saved for the purpose of resolving issues.

2.1 Direct Collection

We receive information that players provide directly when opening an account, making a deposit, contacting support, or filling in forms on the website.

2.2 Automatic Collection

When you access our service, technical data is collected automatically through cookies, server logs, and similar technologies. This data is essential for maintaining platform security and smooth operation.

2.3 Collection from Third-Party Services

We may receive transaction confirmation data from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay). These providers operate under their own privacy policies.

3.1 Service Delivery

We use the data collected to create player accounts, carry out identity verification (KYC), process deposits and withdrawals, and manage player profiles.

3.2 Security and Fraud Prevention

We analyse this data to detect and prevent unauthorised access, fraudulent financial activity, and misuse of our service.

3.3 Responsible Gambling Protection

We use this data to analyse playing patterns, help identify potential problem gambling, and prioritise player wellbeing.

3.4 Customer Service and Communication

We use communication data to respond to player enquiries, resolve technical issues, and send important platform-related notices.

3.5 Platform Improvement and Monitoring

We use analytical data to monitor service performance, fix bugs, and improve the player experience. This data is not used for personalised advertising.

4.1 Who We Share With

We do not sell, rent, or trade players' personal data to third parties. However, we may share it in the following cases —

• Service providers (payment processors, server hosting services) — they handle data only as we instruct
• Law enforcement authorities — only when legally required
• Financial dispute or fraud investigations — only under applicable law
• To protect mmk05 — to defend against legal claims

4.2 International Data Transfers

When we transfer data outside Myanmar, we will ensure it remains adequately protected and will put appropriate contractual safeguards in place.

5.1 What Cookies Are

Cookies are small text files stored on a player's device. They are used to keep the service running smoothly, remember player preferences, and perform security checks.

5.2 Types of Cookies We Use

• Essential Cookies: For login and security — disabling these means the service will not work
• Functional Cookies: To remember your language and display preferences
• Analytics Cookies: For checking service performance and improvements — we confirm these are not directly linked to any player

5.3 Cookie Controls

You can block or delete cookies through your browser settings. However, please note that if essential cookies are disabled, some services will no longer function.

6.1 Standard Retention Period

We keep your personal data for as long as your player account remains active. After account closure, data may continue to be held with appropriate protection until the legal and regulatory retention period expires.

6.2 Financial Records

Payment records and transaction logs may be retained for a longer period for fraud prevention and financial auditing purposes. Once that period ends, the data will be securely deleted.

7.1 Technical Protection

The mmk05 platform uses SSL (Secure Sockets Layer) encryption to protect player data. All data transmitted between the server and your browser is encrypted and cannot be accessed by outside parties.

7.2 Access Controls

Only staff who require access to personal data for operational purposes may view it, and all such staff are bound by a personal data protection commitment.

7.3 Handling Data Breaches

In the event of a personal data breach, we will assess the potential impact and notify affected players as quickly as possible. We will prioritise resolving the incident and will work to minimise any disruption to players.

7.4 Our Commitment

We prioritise data security, and we hope players understand that no technical system can be guaranteed 100% infallible — and that we are doing everything on our end to prevent any such failure.

8.1 Right of Access

Players may request a copy of the personal data we hold about them. Contact [email protected] and submit your request along with identity verification.

8.2 Right to Rectification

You may request correction of any inaccurate personal data. Players can also update certain details directly through their profile settings.

8.3 Right to Erasure ("Right to Be Forgotten")

You may request deletion of your personal data when closing your account. However, please note that data which must be retained due to legal retention requirements cannot be deleted and will be kept under protection.

8.4 Right to Object

You may request that we restrict certain ways in which we use your data. We will explain that some services may no longer be available as a result of such an objection, along with any follow-on consequences.

8.5 Exercising Your Rights

To exercise any of the rights listed above, contact us via 24/7 Live Chat or at [email protected]. We provide support in Burmese.

mmk05 services are intended for users aged 21+ only, and we do not knowingly collect personal data from anyone under that age. If we become aware that a person under 21 has provided personal data, we will delete that data immediately.

Parents and guardians who believe their child is using the service should notify us immediately at [email protected].

We review and may update this policy from time to time. When significant changes are made, we will post a clear and prominent notice on the website. If you continue using the service after such changes, you will be considered to have accepted the updated policy.

To stay informed about policy changes, check the website regularly or read the notifications we send through our service.

If you have any questions, complaints, or requests regarding your rights related to this Privacy Policy, you can reach us through the following methods —

• Live Chat: 24/7 Burmese-language Live Chat on the website
• Email: [email protected]

We operate in Burmese and are committed to handling the protection of players' personal data with the utmost seriousness.